Privacy Policy

Effective Date: January 1, 2026
Last Updated: February 13, 2026

JPZ Healing Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jpzhealing.website) or interact with our addiction treatment center located at 3370 S Bristol St, Santa Ana, CA 92704.

1. Information We Collect

Information You Provide

Name, phone number, and email address when you contact us
Insurance information for verification purposes
Health information you share during assessments or inquiries
Any other information you voluntarily provide

Information Collected Automatically

IP address, browser type, and operating system
Pages visited, time spent on pages, and referring URLs
Device information and screen resolution
Cookies and similar tracking technologies

2. How We Use Your Information

To respond to your inquiries and provide information about our treatment programs
To verify insurance coverage and process admissions
To improve our website and services
To send relevant information about addiction treatment (with your consent)
To comply with legal obligations

3. HIPAA Compliance & Protected Health Information

As a healthcare provider, JPZ Healing Services complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict protections for Protected Health Information (PHI), including:

PHI is only shared as required for treatment, payment, or healthcare operations
Electronic PHI is encrypted and protected with industry-standard security measures
Staff members receive regular HIPAA training
We maintain business associate agreements with all third-party vendors handling PHI
42 CFR Part 2 protections apply to substance use disorder treatment records

Your HIPAA Rights

Right to Access: You may request copies of your health information
Right to Amend: You may request corrections to your health records
Right to Restrict: You may request restrictions on how your information is used
Right to Accounting: You may request a list of disclosures of your information
Right to Confidential Communications: You may request that we contact you through specific channels
Right to a Copy of this Notice: You may request a paper copy of our privacy practices

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Treatment purposes: With healthcare providers involved in your care
Insurance: With insurance companies for coverage verification and billing
Legal requirements: When required by law, court order, or legal process
Safety: To prevent imminent harm to you or others
Service providers: With trusted vendors who assist in operating our website, subject to confidentiality agreements

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve website functionality and user experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

SSL/TLS encryption for data transmission
Secure storage systems with access controls
Regular security assessments and updates
Employee training on data protection practices

7. Your Rights

Depending on your location, you may have additional rights regarding your personal information, including:

The right to know what personal information we collect and how it is used
The right to request deletion of your personal information
The right to opt out of certain data processing activities
The right to non-discrimination for exercising your privacy rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us About Privacy

If you have questions about this Privacy Policy, your rights regarding your personal information, or HIPAA-related concerns, please contact us:

Phone: (657) 279-4744
Email: [email protected]
Mail: Privacy Officer, JPZ Healing Services, 3370 S Bristol St, Santa Ana, CA 92704